Tulsi Heritage Farms

Overview

Tulsi Heritage Farms is a 15-acre heritage farm in Telangana offering organic produce, dairy products, farmstay experiences, and event hosting. The founder was managing everything through WhatsApp groups and Excel — losing bookings, misquoting inventory, and spending 3+ hours daily on manual coordination.

The problem

The farm had four distinct revenue streams (produce sales, dairy subscriptions, farmstay bookings, and event packages) but zero digital infrastructure. Inventory was tracked in a shared spreadsheet that was always outdated. Bookings came via WhatsApp and were manually entered into a calendar. There was no way for customers to browse availability or place orders online. The owner estimated losing 30% of potential bookings due to slow response times.

What we built

• •Designed and built a public-facing marketing website showcasing the farm's story, products, and experiences with high-quality imagery and clear CTAs.
• •Built a real-time inventory management system synced to Firestore, with automatic low-stock alerts and seasonal product visibility toggles.
• •Created an integrated booking engine with calendar availability, automated confirmation emails, and a customer-facing booking status tracker.
• •Developed an order management pipeline with status tracking (received → processing → ready → delivered) and customer notification at each stage.
• •Built an admin dashboard with daily summaries, revenue analytics, and a unified view of all bookings, orders, and inventory levels.

Key features

• Real-time inventory dashboard with low-stock alerts and seasonal toggles
• Booking calendar with availability checking and automated confirmations
• Order pipeline with status tracking and customer notifications
• Revenue analytics with daily, weekly, and monthly breakdowns
• Mobile-responsive admin dashboard for on-the-go management
• SEO-optimized public site with Google Business Profile integration

Results

The farm moved off spreadsheets and WhatsApp entirely. Bookings now flow through a single calendar view, inventory is tracked in real-time across all product lines, and the public website gives customers a clear way to browse and book. Daily operational overhead dropped significantly, and the owner runs the business from a phone.

Replaced spreadsheets and WhatsApp chaos with a single operational dashboard. Real-time inventory tracking, booking calendar, and order pipeline — paired with a responsive public marketing site.

What we learned

• →On-site discovery was critical — understanding the physical workflow revealed UX requirements that no brief could capture.
• →Building for low-connectivity environments (rural area) required aggressive caching and offline-first patterns.
• →Training non-technical users requires a dashboard that's simpler than you think it needs to be.

Stack